Our Grooming Process

Disclaimer

Please let us know if your dog has behavioural problems or aggressive tendencies.

If your dog gets hurt or becomes ill, we may visit a veterinarian and all costs will be at your expense (as the dog owner). You (the owner) understand that you are legally responsible if your dog bites or hurts our staff or other members of the public and/or their dog(s).

Your Dog’s Behaviour

Paws in Style reserves the right to refuse to accept your dog for grooming if your dog has ever bitten someone or has exhibited aggressive tendencies. You are obligated to advise Paws in Style if your dog has behavioural problems or aggressive tendencies. In the event of injury or illness, veterinary care may be sought and all costs will be at the owner’s expense. You (the owner) understand that you are legally responsible for any bites or injury sustained by Paws in Style staff caused by your dog.

Cancellation Policy

Paws in Style kindly asks that you provide a minimum of 24hrs notice if you are unable to make your existing booking for any of the services offered. If prior notification is not given within the specified time frame, you will be charged 50% of the full price for the missed appointment. Payment must be received before a new appointment can be made.

Running Late

It affects your service provider and other customers. Dogs arriving more than 15 minutes cannot get a full groom, and will get a mini groom. If you decide not to get a mini groom, and reschedule for a full groom then the cancellation fee applies (50% of the full groom price). Dogs arriving more than 30 minutes late will be considered a ’NO SHOW’ and the cancellation policy will apply. Payment must be received before a new appointment can be made. Time has been reserved for your dog.